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Multiculturality & Multi-Age Communication
A program designed for managers and HR professionals to develop intercultural awareness, manage biases, and strengthen leadership skills across diverse contexts while mastering their English
Language
English
Italian
Method
Online
Hybrid
Immersive
Duration
Flexible programs of 16 or 24 hours
Funding
Eligible for funding through sectoral Interprofessional Funds
In an increasingly interconnected labor market, companies need to be able to manage and value multicultural diversity.
This training program focuses on developing social, emotional, cognitive, and communication skills that enable participants to recognize both the differences and similarities among cultures other than their own. It encourages the adoption of practices that promote acceptance of diversity and its importance, while also working on the effective use of communication channels—verbal, non-verbal, and paraverbal.
This training program focuses on developing social, emotional, cognitive, and communication skills that enable participants to recognize both the differences and similarities among cultures other than their own. It encourages the adoption of practices that promote acceptance of diversity and its importance, while also working on the effective use of communication channels—verbal, non-verbal, and paraverbal.
Another objective of the course is to support managers in managing and integrating multigenerational teams by fostering an understanding of the needs of employees who may appear to hold different perspectives and values.
For managers, it is essential to know how to motivate team members and leverage the strengths that each individual brings to the group.
Through interactive activities and moments of active listening, participants learn to understand and appreciate different perspectives, creating constructive dialogue across different levels of seniority.
For managers, it is essential to know how to motivate team members and leverage the strengths that each individual brings to the group.
Through interactive activities and moments of active listening, participants learn to understand and appreciate different perspectives, creating constructive dialogue across different levels of seniority.
Course Objective
Increase awareness of the impact that cultural differences have on communication and work processes.
Recognize and address conflicts related to cultural diversity.
Overcome unconscious bias and organizational distortions.
Embrace generational differences.
Learn how to manage conflicts between different generations.
Develop the skills needed to create positive work environments and value diversity while remaining aligned with the company’s values and policies.
Who it is for
HR teams and companies seeking tailored, effective programs with measurable results
HR teams responsible for promoting diversity and inclusion
Managers in companies operating in international markets and/or coordinating multicultural, multilingual, and multi-age teams
Professionals who work with clients abroad
What people say about us
Recommended by professionals and corporate teams.
IMMERSIVE COURSE
"I took part in one of the intensive programs and really appreciated the great flexibility of the courses—both the face-to-face and online components—which I found to be truly tailored to my actual needs, agreed upon before the start of the program. The professionalism and expertise of the native-speaking trainers are undoubtedly of a high level, and the fact that they come from different countries is an added value, allowing you to engage with and become familiar with a variety of accents.
A pleasant surprise was the beautiful locations offered for the in-person modules, which perfectly complement the study activities, immersing you in a supportive environment designed to encourage focus.”
Alberto Valletta
BU Head Oncology
presso Jazz Pharmaceuticals
presso Jazz Pharmaceuticals
HYBRID COURSE
"I followed a #hybrid program with Fluente: 48 hours of one-to-one sessions in #immersive mode + 4 hours #online.
I was supported by two different Language Trainers, experiencing dynamic and effective learning approaches with a specific focus on my professional needs.
Investing in your professional growth is essential and strategic and even more so when you do it with a high-level language school that also enables you to develop independent learning methods and continuous language improvement.
Thanks to the entire Fluente team!"
Tiziana Lolli
Manager Administration & Finance
ONLINE COURSE
“My experience with the FL trainer was very positive. Together, we developed an effective study plan tailored to my specific professional needs. There was an outstanding level of interaction, which allowed me to work on my weaknesses and overcome my fear of making mistakes when speaking English.
What impressed me the most was Viktoria’s empathy, as well as her patience and encouragement throughout the course. She also gave me the opportunity to choose the topics to cover during the lessons, making the whole experience truly enjoyable.”
Laura Di Tria
Transfer Pricing Manager - Deloitte
Frequently asked questions
What are the contents of the language-management courses?
Language-management courses are designed to develop advanced language skills integrated with key managerial competencies. The programs include modules on effective communication, Negotiation Skills, Public Speaking & Storytelling, Team Building, Language Coaching, Multicultural & Multi-age Communication, Striding Towards the Future in HR, Elevating Leadership, Persuasive Communication, Next Level Business English: the AI Advantage, and many more. Content is tailored based on role, industry, and the company’s strategic objectives.
What formats are available?
Training programs can be delivered online, in Full Immersion format in Umbria, on-site at the company’s premises, or in a hybrid format, depending on the client’s organizational needs. Sessions are structured to ensure maximum interactivity and practical application, and are led by native-speaking trainers with business experience.
Can companies finance the courses?
Yes, they can. Companies can fund language training courses through sector-specific interprofessional funds.
Is it possible to deliver the courses at our company premises?
Yes, courses can be delivered directly at company locations throughout Italy. This format allows for effective integration of training into organizational processes, optimizing time and increasing participant engagement.
How does the Team Building in Umbria work?
Team Building in Umbria is an immersive training experience that combines language development with experiential activities, including accommodation in country houses and historic relais. The program features language sessions integrated with group activities, aimed at strengthening communication, collaboration, and team cohesion in a dedicated and highly stimulating environment. Among the most popular activities chosen by companies are: a murder mystery lunch in English, tastings of Umbrian wines, workshops at the Perugina Chocolate School, treasure hunts and many more.
Book a free consultation and find the path that’s right for you
